Determinants of Students’ Satisfaction at Higher Educational Institution in Bangladesh: Evidence from Private and Public Universities

Mohammad Emdad Hossain, Mohammad Nazmul Hoq, Israth Sultana, Rakibul Islam, Md. Zahid Hassan

Abstract


The purpose of this study is to identify the relative importance of factors that influence the students’ satisfaction at private and public universities in Bangladesh. Moreover, the study examines different demographic and socio-economic variables that also affect stakeholders’ satisfaction at university. Quantitative method research design was conducted for the study and a sample of 182 students was taken from different private and public universities in Bangladesh. The results showed that students were mostly satisfied with teachers’ expertise and design of course curriculum in both categories of universities in Bangladesh while food facilities had the lowest positive response factor of the students. The exceptionality of this study is to use binary logistic regression analysis is to identify the most important demographic determinants regarding satisfaction. It is found that female students were less likely to be satisfied than their male counterparts. In addition, students from the urban area and also from middle-class economic condition had more likely to be satisfied than any other counterparts. Understanding these variables could assist educational institutions with bettering their strategies to achieve their desired goal.


Keywords


Students’ satisfaction, Higher educational institution, Demographic and socio-economic factors, Survey, Bangladesh



DOI: http://doi.org/10.11591/ijere.v8i3.19383
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International Journal of Evaluation and Research in Education (IJERE)
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