Digital divide and fairness perceptions of computer-based testing in Vietnam
Tran Thi Hoa Tien, Phan Thi Thuy An, Do Huy Duc, Le Ha Giang, Ngo Thi Minh Hanh, Tran Thi Ngoc Anh
Abstract
Equity concerns are central to large-scale shifts toward computer-based testing (CBT), yet evidence from developing systems remains limited on whether institutional supports can offset household digital inequalities. This study surveyed 1,197 Vietnamese high school students (grades 10–12) using a 20-item CBT acceptance scale (α=.94) and two single-item fairness indicators. Overall acceptance was moderately positive (M=3.54, SD=0.74), whereas fairness perceptions were markedly weaker: only 31.7%–38.2% agreed that CBT ensures fair scoring and 55.1%–66.7% worried that CBT could create inequality, reflecting unequal fairness perceptions across areas, with concerns strongest in rural settings. Group comparisons showed small but consistent advantages in acceptance for students with prior CBT experience and school-level computer access (g≈.16–.20), while home computer ownership had negligible association (g≈.01). Acceptance did not differ by residential area (η²≈.001), but fairness concerns varied across areas. These findings suggest that institutional exposure and governance practices—rather than household device ownership—are the most actionable levers for equitable CBT implementation. Practical implications include strengthening school-based access and practice opportunities, transparent proctoring and contingency procedures, and integrating fairness monitoring into CBT dashboards.
Keywords
Acceptance; Computer-based testing; Digital divide; Fairness; High school