Students’ satisfaction on learning calculus using ODL method during COVID-19 outbreak

Rusliza Ahmad, Zulkifli Mohd Ghazali, Muhammad Syawal Abd Halim


In early 2020, due to the COVID-19 outbreak in Malaysia, all higher education institutions had to switch from face-to-face learning to Open and Distance Learning (ODL) method. The main purpose was to prevent any further spread of the COVID-19 virus. The aim of this study is to identify factors carrying impacts on students’ satisfaction in learning calculus using ODL method. The sample consists of 224 students of Universiti Teknologi Mara (UiTM) Perak Branch, Tapah Campus who took calculus subjects using ODL method during the COVID-19 lockdown in Malaysia. Five factors are found to influence students’ satisfaction towards ODL calculus: (1) student-lecturer interaction, (2) lecturer performance, (3) ODL course evaluation, (4) design, and (5) technical. By using Partial Least Square (PLS) – SEM, the results show that lecturer performance has a large effect size on students’ satisfaction. Technical and design factors have medium effect sizes, while the ODL course evaluation and student-lecturer interaction have small effect sizes. This research provides useful insights for an effective planning of online calculus courses by considering all factors that influence students’ satisfaction.


Calculus; Open and distance learning; ODL; Lecturer performance; Students’ satisfaction



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International Journal of Evaluation and Research in Education (IJERE)
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