How Adversity Quotient and Interpersonal Communication Affects Teachers’ OCB?

Widodo Widodo

Abstract


This study explores the empirical effect of adversity quotient (AQ) and interpersonal communication on teachers’ organizational citizenship behavior (OCB) mediating by organizational commitment. A questionnaire in Likert scale model collected research data. The sample of this research is 469 teachers of primary schools in Indonesia selected by accidental sampling. Data analysis uses path analysis supported by descriptive statistics and correlational matrics. The research result indicates that AQ and interpersonal communication significantly affect teachers’ OCB, directly and indirectly, mediating by organizational commitment. Thus, the teachers’ OCB can enhance through AQ, interpersonal communication, and organizational commitment. Besides, a new model about the effect of AQ and interpersonal communication on teachers’ OCB mediating by organizational commitment also was found. Therefore, the researchers and practitioners can adopt a new empirical model to increase teachers’ OCB through AQ, interpersonal communication, and organizational commitment in the future.

Keywords


Adversity quotient; Interpersonal communication; Organizational commitment; OCB

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DOI: http://doi.org/10.11591/ijere.v11i2.21807

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